10 new Google reviews in 60 days, or you get your money back and we work free until you do.

The customer deciding between you and two others is looking at your reviews. We get them there, texted from your business name two hours after you finish the job. You keep working. The reviews keep landing.

Book a 15-min call → No pitch. We'll show you exactly how it works for your business, then you decide.
Melbourne-based Built for tradies Month-to-month

Got a fake review sitting on your profile? We remove those too →

The Guarantee

Our guarantee, in plain English.

10 new Google reviews in 60 days. If we don't get there, you get every dollar back, we keep working for free until we do, and you don't pay another cent. After that, 5 a month, every month, or that month is free. All we need from you is the jobs, so keep finishing them at the rate we talked about, and make sure each one comes through with the customer's mobile.

Month-to-month. Cancel anytime. No setup fee. Paid up front? Same promise, and if we miss it you get the whole lot back, including the months you have not used yet.

Book a 15-min call →
Why reviews

The business with more reviews gets the call.

When someone searches "emergency plumber [suburb]", Google picks three businesses to show first. How close you are matters a lot, and you can't move your ute closer to the searcher.

Your rating is the best one there. It's not the number the customer is reading.

Reviews are the part you can change. How many, how recent, and what they say all feed how prominent Google thinks you are. It's the biggest lever a tradie actually controls.

And it doesn't stop at ranking. When your name does come up next to two others, the customer picks with their eyes. Twelve reviews from three years ago against eighty from this month isn't a fair fight.

Going from 4 reviews to 14 changes what you look like. Going from 41 to 51 doesn't. If you're early, this is worth more to you than it is to anyone else.

We don't promise you a spot in the top three. Nobody can promise that. We promise the reviews. What they do for you is the reason we bother.

How it works

Three steps. Thirty minutes of your time. Then it runs without you.

01

We plug into your invoicing.

Xero, MYOB, QuickBooks, ServiceM8, Tradify, or just a tap on your phone when the job's done. Half an hour on the phone with you, then we go and build it. You don't change how you work.

02

We text your customer 2 hours later.

Short, friendly, from your business name. Asks for a quick star rating. One polite follow-up if they don't reply.

03

You hear about a problem the same hour, not next Tuesday from Google.

Everyone who replies gets your Google review link. That's Google's rule and we follow it. But if someone rates you low, your phone buzzes straight away with their number, so you can sort it while it's still a phone call.

The actual text

Your customer sees two texts.

That's the whole experience on their end. It goes out from your business name, not ours, so your customer never hears of ReviewLoop and never knows a system sent it.

One reply, then one message with your Google link and a private line back to you. If they don't answer the first text, they get one polite nudge three days later and that's the end of it.

No app to download. Nothing for your customer to sign up to.

If someone sends back a 1, 2 or 3, your phone goes off within the minute with their name and number, so you can ring them that afternoon while it's still fixable.
Dave's PlumbingText Message · Today 4:12 pm
Hey Sarah, Dave here from Dave's Plumbing. Thanks for having us out today. Quick one, how'd we go out of 5? Just reply with a number (1-5). Reply STOP to opt out.
5
Thanks for that Sarah. If you've got 20 seconds, an honest Google review helps other people find us: g.page/daves-plumbing. And if there's anything we could've done better, tell me straight and it comes to my phone: daves.reviewloop.au
end of thread
What you're paying for

The part you don't see.

Two texts is what lands on your customer's phone. Getting two texts to work properly, off your job software, from your number, without breaking any rules, is the rest of it.

The trigger

Wiring it into ServiceM8, Tradify, Xero or whatever you invoice from, so it fires off a finished job on its own. That's the fiddly part, and it's different in every business.

The timing

Two hours after the job. One nudge three days later. Then it stops. Those aren't guesses. They're the numbers that get replies without wearing your customers out.

Your name on all of it

Sender ID set to your business, your Google link, your feedback form. Nothing your customer touches has our name on it.

The alerts

A low rating routed to your phone inside a minute, with the name and the number to ring. That path has to be right every time, because it's the one that saves the job.

The legal side

Consent, STOP handling and sender identification: that's the Spam Act. Asking every customer the same way: that's Google's rule since April. Getting this wrong is how a business ends up with a warning sitting on its listing.

Keeping it running

Invoicing software changes things. Links break. Numbers get ported. We watch it, fix it, and tell you in the weekly email.

None of that is your problem. That's the bit you're actually paying for, not the texts.

Who it's for

Built for Melbourne tradies and home service businesses.

Sparkies in Preston, chippies out past Frankston, plumbers doing the run between Werribee and Point Cook. If you finish jobs and want more reviews without chasing customers, this is for you.

Sparkies Chippies Plumbers Tilers Landscapers Painters Cleaners Builders
One catch, and it's worth saying up front. This works best if you're finishing 20 or more jobs a month. Below that it comes down to whether your customers already leave reviews, so it's worth a call either way and I'll tell you straight. If the numbers can't get you to 10 in 60 days, I'll say so rather than take your money knowing I'd end up working free.
Josh, founder of ReviewLoop, on a job site
Who's behind it

Built by a tradie, not a marketing agency.

I'm Josh, a chippie here in Melbourne. I've finished plenty of jobs where the customer was rapt, shook my hand, said they'd leave a review... and never did. Not because they were unhappy. They just got busy and forgot. That's reviews you've earned, gone.

So I built ReviewLoop to do the asking for you, at the right moment, in your business's name. Everyone gets asked the same way, no filtering, no funny business. And if someone's not happy, you find out that hour instead of reading about it a week later.

Josh · founder of ReviewLoop, and a Melbourne chippie

What you're actually being sold

One thing, done properly, instead of eleven things done weekly.

A Google agency will quote you $400 to $800 a month. You'll get weekly posts, geo-tagged photos, a Q&A section and a monthly report with a heat map on it. One line on that list changes how often your phone rings. It's the reviews.

Full Google profile management, agency$400-800/mo
Local SEO retainer for a trade business$1,500+/mo
Reviews only, the part that moves the phone$197/mo

That's all we do. It's why we can put a number on it, and why nobody selling you eleven things ever will.

Pricing

One price. No setup fee. Cancel anytime.

Founding rate 10 founding spots, all still open
$197 /month + GST

First payment on setup day, then monthly. Your founding rate is held for two years.

Prefer to pay ahead? 3 months for $545 + GST covers the guarantee period and a month past it. 6 months for $997 + GST saves you $185. Either way your founding monthly rate is held at $197 for two years, and the $185 saving applies to each six months you pay up front.

  • Built and wired into your job software, done for you
  • Messages in your voice, sent from your business name
  • Low ratings routed to your phone the minute they land
  • Spam Act and Google policy handled, and kept that way
  • Weekly email: reviews landed, jobs triggered, anything needing you
  • Charged monthly in advance. Cancel anytime, your system runs to the end of the month you have paid for and we do not bill again
Remember, if you're not at 10 reviews by day 60, you get every dollar back and we keep running it free until you are.

Standard rate after the founding ten: $297/month + GST. Yours stays at $197 for two years.

Book a 15-min call →
Questions

The stuff tradies usually ask first.

Will my customers find it annoying?

No. One text, 2 hours after the job. If they don't reply, one polite follow-up 3 days later. That's it. Most tradies who try this say their customers actually appreciate the reminder, because people mean to leave a review and forget.

What if a customer gives a bad rating?

You find out immediately. A low rating fires a text and an email to you within the minute, with their name and number, so you can ring them the same day. We don't hide your review link from unhappy customers. Google banned that in April 2026 and businesses still doing it are getting warning banners on their listing. Getting in front of the problem fast works better anyway. Most people who get a call back that afternoon don't post anything.

Isn't this the thing Google cracked down on?

In April 2026 Google banned selective review requests, meaning only asking the customers you think will say something nice. Plenty of systems being sold to tradies right now still work that way, and it's the business that wears it, not the software company. We ask every customer the same way and send everyone the same link. Slower on paper. Nobody's profile gets flagged.

Do I need to change my invoicing software?

No. We work with Xero, MYOB, QuickBooks, ServiceM8, Tradify, or a simple tap on your phone for handwritten invoices.

How long until I see results?

By day 60 you should have 10+ new reviews. If not, you get every dollar back, we keep the system running free until you do, and you don't pay another cent in the meantime. That applies whether you pay monthly or paid six months up front. All we need from you is the jobs, each one coming through with the customer's mobile.

What happens after I hit 10 reviews?

The guarantee keeps going: 5 a month, every month, or that month is free. Reviews go stale, and Google weighs a review from last month far heavier than one from two years back. A business with 80 reviews and a dozen from this quarter beats one sitting on 400 from 2019. Ten reviews gets you level. Staying there is the actual job, so we put a number on that too.

Does any of this matter for ChatGPT and AI search?

More than you'd think. People have started asking ChatGPT for a plumber the same way they used to google one, and the AI won't put forward a business that hasn't got the reviews behind it to back the recommendation. Same reviews, same system. It just matters in two places now instead of one.

Can't I just use a $29 app for this?

You can, and they're fine. They're also software. You connect it, you configure it, you keep it running, and if the reviews don't come that's your problem. I build it, wire it into your job software, keep it legal, run it, and put a number on the result. If you're not at 10 by day 60, you get your money back, you stop paying, and I keep working. No app will do that.

When do I pay?

First payment on the day we set you up, then monthly after that. Or pay 6 months up front and save $185. No setup fee either way.

What if I want to cancel?

Cancel anytime, no questions, no fees, no notice period. You're paid monthly in advance, so your system runs to the end of the month you've already paid for and we don't bill you again. If you paid 6 months up front and want out early, you get the balance back, with the months you did use charged at the normal $197. And if we're the ones who missed the 10 reviews, that's a different thing entirely: you get back every dollar you have paid us, months you used included, and the system keeps running free until you get there.

Ready to stop chasing reviews?

Fifteen minutes. I'll look up your Google profile before we talk, tell you straight whether the numbers work for your job volume, and show you exactly what your customers would get. No pitch, no pressure.

Book a 15-min call →
$197/mo + GST 10 reviews in 60 days or we work free
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